Which industries have training high on their priority list?

Sander Koppelaar
Managing Director, KTMS
Many organizations have someone as a Director of Learning, Training Manager, HR Development Manager, or a similar title. I have worked in the hospitality industry for a number of years, where this person typically has a perdetermined set of courses, determined by the head office. This person than is responible to look after the needs in the hotel and offer the training program internally to the employees, based on their position. Would you say this is "the way to go"? Would it only work in certain industries and why? Which others work this way?


Steve Durkee
Market Strategist/Analyst/Executive Director
Best Answers in: Education and Schools, Occupational Training
I think that there is great value to this type of position in any industry that has 100+ employees. From my previous experience, the financial industry puts a strong focus on training, higher-ed does somewhat, but they typically use the resources of their faculty to provide employees with curriculum. It is interesting to note that more corporations do not utilize the same services you highlighted as it is critical to having adaptive and effective processes that meet the clients' ever-changing behavior.